By logging directly into your computer system, our dispatchers make "real-time" updates.

Incoming Calls:
* Calls forwarded from your staff to the call center
* Direct connection to your reservation system
* Regular updates of each reservation based  on driver and customer calls
* Dispatchers make new reservations, changes,  and/or cancellations and notify all parties involved (Including worldwide affiliates)
* Overnight activity logs are provided for your day time staff 

Outgoing Calls:
* All outgoing calls are included in overnight activity logs
* Wake up calls for drivers and updates to  customers, as needed
* Reports of your company's after hours activities are provided on request, for an additional fee
* Reports can be customized to include  any call information that is relevant to you


                                                            Mazza Call Center, LLC
                                                                   PO Box 5125
                                                               Tampa, FL 33758
                                                                            info@mazzacallcenter.com
                                                                 1-305-457-2579